Even calling to place the order began a bad experience. He started by apologizing that he didn't have any of the things we had ordered and started asking for a second chance even before we had given this establishment a first chance.
After we had figured out what they actually DID have and placed our orders we ended up having to call 4 times to check on our meal. The first time, they said it was about to leave.
The second time, they said it was about to leave and they were having a problem with the lamb. Side note: they don't even serve lamb there. It even states it on the menu. So.. what issue are they having with the thing that they don't even carry?
The third time, and this is about an hour and a half in, they stated it was about to leave ( again?) and they told us we would get free things and that "we would be taken care of".
The final time we called, the person on the other end said that our food had left 15 minutes ago (the place is 5 minutes away) and so our entire meal was comped because now the driver was lost on top of everything.
So a whopping 2 hours later, we received our gyros and fries. It was still relatively warm and the food wasn't bad at all. But after waiting that long for the food it wasn't worth it. In order for me to order from them again, they would have had to have delivered the most amazing gyro in the history of gyros. However my Roasted pepper, mozzarella, basil and chicken gyro was good but not 2 hours and 4 phone calls good.
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